Raven is a Brooklyn based UX Consultant.
Most recently she was leading user research and doing product design at VICE Media.
Prior to VICE, she spent 2 years at The New York Times working on new product discovery, new platforms and internal tools. She helped launch a Publisher's Award winning proprietary analytics tool called Stela, redesigned the Best Sellers list, and helped evolve the Times' first responsive, structured data framework, which powers section fronts like T Magazine.
Before The Times she did research, ux design and product validation at a Lean UX Consultancy called Neo. Her work included research and prototying for the Singaporean Government's online work permit process, DNS policy tools for ICANN.org, shipping and mailing flows for Pitney Bowes' Canadian mailing offerings, and lesson planning tools for Amplify's K-2 teachers.
In years prior she worked with Priceline to redefine their user account experience (My Trips), and launched a side project called OldSF.org, which makes for easy exploration of the San Francisco Public Library's digital photo collection.